customer payment reminders

This is a part of a functioning business [dealing with Customer Payment Reminder Overdue] that needs to be taken care of as unfortunately customers either forget to pay their bills or choose not to. For whatever the reason is – in order to maintain cash flow, to balance the books or just to make sure that products and relevant services are paid for; communications will have to be made to clients to remind them to settle their bills. Depending on the service offering or product purchased this can be in various forms such …

  • Settlement Following Initial Deposit
  • Missed Monthly Payment
  • Payment In Advance
  • Declined Cheque
  • Unpaid Direct Debit

… and of course the reader can conjure up many different instances where in basic terms – the company in question has not received monies into their account from the client in question.

So let’s take the situation into consideration where payment has not been received into the company accounts and now somehow the accounts department have to take steps to receive the funds. In the first instance it could be that the customer has simply forgotten to pay so we really would not need to resort to taking legal action so – a gentle Payment Reminder will need to be issued. And this is where we arrive at determining appropriate methods that may be utilised in order to actually leading to the company being paid.

Processes And Systems For Issuing Payment Reminders Need To Be Setup In Advance Of Monies Not Being Received As A Key Component Of The Purchasing Sequence Of Events.

One of the best ways to communicate with individuals in generals and customers specifically is by making use of the technologies that are in use as a part of every day life – one such ‘customer communication channel’ that may be utilised is the mobile smart phone. A text message based payment reminder service along with direct payment links embedded within the customer invoice reminder SMS just way well serve to in the vast majority of cases ensure that monies for services rendered are received into the company accounts soon after the notification has been made.

Customers not making payments in advance of and when they are due has now become common place when we consider some of the potential pitfalls of running a functioning business. Making use of a system such as not only allows the company to readily issue invoice settlement reminders that are received directly via customers mobile phones, these invoices can also be settled on the go using the mobile device.

In addition to this options allow for direct digital marketing that can open up powerful revenue generation options in terms of factoring this into the ongoing development and execution of the company’s business strategy.

Late payment reminders have become a necessity in today’s fast paced moving world and the fact that we live in a technologically advanced and always connected society lends itself conveniently to making use of the same technology to connect and communicate with clients in order to ensure that those [important] invoices get paid ! Using computer technology and the internet has become one of the most tried and tested ways that we can employ in order to gently remind customers that they have forgotten to settle their invoices.

As business owners; we know how important it is to keep good relationships with our customers so with that thought in mind it is very important to make sure that when we do contact customers in order to nudge them to settle their late payment – the process and method is one that will serve to keep those relationships in tact.

In terms of systems and processes we find it makes sense to set the structure in place at the point of sale which is why the platform starts with asking the customer to verify their appointment and with the given options we are able to factor in at a given time issuing a communication which will include details of the required payment; with this we will be able to include a link to the payment processor for the company in question which will enable the customer to settle the invoice at will at their convenience all directly from their mobile phone.

As with preventative health measures and insurance we take steps in advance to determine the future course of events and we do the same when it comes to building in safeguards when it comes to making sure that we get paid. In the first instance; being able to gently remind customers of their appointments at a preset time in advance time [say the day before for a dental appointment; or in the morning for a domestic cleaning visit] we hope will also jog their memories that they actually do need to pay [the payment details do not Have To be set as an option when the appointment reminders are sent out].

The functionality delivered by the platform really provides companies from different market sectors e.g. …

  • Cleaning Businesses
  • Car Repair
  • Cosmetic Surgery Clinics
  • Dental Surgeons
  • Beauty Salons

… and others [possibly including yours] that functions with the setting of and fulfilling appointments direct with clients can be put to use to put some regularity into the collection of payments and their stability of revenue generation. You could be involved in a company with multiple outlets spread across the country each of which service clients on a daily basis then can be put to use to assist with revenue generation. Need help with getting those invoices settled ? contact us at today in order to get your account setup.


ABOUT [Capid Houser]

We develop Software As A Service [Saas] applications for customers [such as &] in different marketing sectors in addition to our ongoing Social Media & Search Engine Marketing strategy development & Execution.

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