There are many facets to running an effective and profitable business and for those service related businesses that are defined by customer meetings and appointments the integration of push notification appointment reminders is in fact a digital marketing component of business execution that can be put to use within any company which will in turn have a direct impact on revenue generation.

There is nothing more annoying than product demonstrators, salesmen, delivery drivers and other company employees not making effective use of appointment reminder systems and therefore turning up for meetings only to find out that the customers is not at their places of residences or the other business representative is not in their office space in order to make good on the meeting appointment that had been planned and agreed upon by both parties.

This leaves the company making the appointment with downtime for the employee in question which has a direct impact on any given revenue generation parameters (with revenues being tied directly to sales and sales being linked to the number of meetings or product demonstrations that take place).

The way around this of course is if the person in question is not able to make the appointment that they would simply let the company know about their changes in circumstance; it may of course be the case that they simply have not remembered about the appointment. So let’s take both scenarios into consideration for argument’s sake.

In the instance where the customer simply has forgotten about the meeting in question; it would be so convenient if a mobile phone based message could be sent direct to their handset in order to remind them of the upcoming meeting; this will provide the customer with the opportunity to rearrange meeting times as appropriate.

The point raised above is indeed a very important one as most appointment reminder systems often come with the “DO NOT REPLY” warning and with the NowRemind.com platform allowing customers to send messages direct to the company – this serves to have a major positive impact on business development operations within a company.

In many cases the customer does actually remember about the meeting but; for certain reasons they have to unexpectedly leave to be somewhere else; they would like to be able to get in touch with the company to inform them but  have no quick viable way to do so – as in so many circumstances even though they have an appointment reminder they are not able to respond to it.

However as mentioned above the NowRemind.com appointment reminder system hands the customer with the ability to message directly back into the company so that meetings are able to be rearranged as appropriate according to mutually convenient time openings.

And in closing, one point that should be mentioned that in fact can be indeed used to ramp up any company’s direct marketing execution plans is that push notification direct marketing can be built into the organisation’s business development strategy as every client that has a meeting booked and confirmed via the system will be a candidate that can be followed up with in order keep individuals up to date in terms of products and services news.

SMS Text Message appointment reminders are becoming more and more popular as we see this form of digital marketing technology being used by companies from differing market sectors such as …

… Doctors, Dentists, Estate Agencies, Recruitment Consultant, Law Firm, Chirporactors …

… and other professional services organisations that rely on their business operations running smoothly and efficiently based on the fact that they conduct numerous meetings in any given working day and; it only takes the timing of one client appointment to be missed or to start late for serious implications for the business to come into play.

Now some of us will be familiar with receiving an appointment reminder from the organisation from which we may have a meeting planned with with no description of who the message is from [until after we actually open the SMS text message] and to be greeted with the ‘Do Not Reply’ suffix within the message. So – in the case that the client is running late and they receive an appointment reminder, if they are unable to call into the office or to send an email – not being able to respond to the appointment reminder will end up being the root cause as to why the day’s operations may end up running as smoothly as it was planned to.

Responding To Appointment Reminders

The NowRemind.com is the Complete Appointments Reminder Client Services Booking Invoice Payment Actioning & Direct Marketing System because it allows customers to reply directly to the company with whom the meeting is planned and inform them that they are unable to make the meeting in question.

Consider if you will – the scenario where the client is in a rush and receives a SMS Text Message reminder from the company with which they have the meeting planned; would it not be such a great facility if the client were able to [whilst they are on a crowded train or in a noisy taxi] hit reply and to tell the company of the circumstance which is causing them to be late for the appointment in question.

More Than A SMS Text Message Reminder System

One of the key value proposition points of the NowRemind.com Complete Appointments Reminder, Client Services Booking, Invoice Payment Actioning & Direct Marketing System is that is actually allows clients to respond to Appointment Reminders right from their mobile phones; say they are unable to make a meeting then this information can be relayed directly into the SaaS platform and will be accessible by anyone within the company that has appropriate access. In this way the company will be able to reschedule and make alternative plans as necessary to cater for any potential missed appointments.

In addition to the above the customer will know who the SMS text message appointment reminder is from as the sender will be clearly identified within the message; in other words the user will not be greeted with the dreaded “NO REPLY” header that is seen to come with many appointment reminder system; and yet there are more sophisticated features within the NowRemind.com system that can be used to enhance any Business to Consumer contact and communications.

Payment Reminders

Now just imagine if a company were able to send payment reminders direct to customers and; in addition to this actually provide the payment links through which customers can settle their bills. We do know how the use of mobile phones have sky rocketed in recent years and is set to continue to do so.

Now with the use of the NowRemind.com system in use for any company or business organisation customers are able to settle payments, that is payment that they may well have genuinely forgotten to settle and now when used systematically the company can enjoy increased and regular revenue income generation.

Direct Marketing

As if the Ability To Reply To Appointment Reminders and providing customers with the facility where they can Receive And Settle Payment Reminders directly from their mobile phones were not enough; the NowRemind.com platform service offering for businesses allows the company to send direct marketing communications to customers mobile phones.

When all three components of the NowRemind.com system are stacked together it will be seen to have a positive impact on any company’s business operations as they depend upon meeting customers via careful scheduling with staff members; when meetings are missed the negative impact that many companies are seen to experience will be largely done away with when companies embrace using the type of Customer Appointment Reminders that the NowRemind.com system offers withing daily business operations.

One of the most popular markets is the health and fitness market with billions of $US, Euros and GBPs being spent every year on equipment, gym memberships and importantly for the retainment of a fitness coach or personal trainer. The services of such a professional could be utilised within the residence of the client, at a place of work of any mutually agreed location. So we can also look at the role of gymnasiums themselves within a particular location with so many people signing up to take training classes such as …

  • Aerobics
  • Bodypump
  • Crossfit
  • Dancercise
  • Gymnastics
  • HIIT
  • Kickboxercise

… and of course the list could go on and on. Now the amount of times clients forget to turn up for classes can end up having a massive impact on the running of any gym and in the amount of monies a personal trainer end up taking in.

Often gyms have to run away clients who wish to pay for classes due to the fact that a given class may be filled; in instances when those who have already booked do not attend it means that an otherwise paying customer has been turned away along with the associated monies that the organisation would have taken in. The situation is amplified when it comes to dealing with a personal trainer or fitness instructor whose income depends on who turns up for their class [wherever the location may be] and for those circumstances where clients forget to cancel, do not show up for classes or simply cannot be bothered to inform the instructor that they will not be able to make the appointment, the [often] self employed expert ends up not being paid.

It is with these scenarios in mind that the use of a comprehensive Online Booking System and Appointment Scheduler for Personal Trainers comes into play

With the use of the NowRemind.com cloud based platform tailored as an Appointment scheduling app for fitness trainers, sports coaches, aerobics instructors, golf instructors, yoga instructors, martial arts instructors and other fields within the market sector from a strategic perspective marked improvements both in the running of the gymnasium and fitness training business and revenue generation will be realised. In the first instance making use of the most basic function of the system verifying every session via the mobile phone will lead to the ability of the business owner to remind the client[s] of their appointments and; with the client being able to let the gym, fitness instructor or personal trainer know that they are unable to attend – this allows for other client to get booked in therefore ensuring that all classes are as full as possible and that the most monies are being taken in for any given class of training session.

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ABOUT [Capid Houser]

We develop Software As A Service [Saas] applications for customers [such as MarketingFoodAndDrink.com & AutoShowcasing.com] in different marketing sectors in addition to our ongoing Social Media & Search Engine Marketing strategy development & Execution.

‌  81 Stokes Croft, Bristol, BS1 8QY, UK

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Organisations that have business models that dictates that they make regular bookings and appointments with clients and; fulfill the services at scheduled times must be definition make use of some sort of system [this ‘could be paper based !!] that ensures clients turn up for their appointments on time therefore allowing for the business to effectively allocate the time of their professionals.

Put another way; if clients fail to show for appointments then businesses can be left with the situation in that staff that have to be paid are not actually performing any client facing tasks due to those clients who forget to show up for appointments or through other circumstances are just not able to make it at the agreed timings.

Now the types of businesses that fall into the categories discussed above are many and varied but to name a few they include …

  • Beauty Salons
  • Health Spas
  • Real Estate Agents
  • Letting Agents
  • Building Contractors
  • Dentists
  • Cosmetic Surgeons
  • Personal Trainers

… and you the reader we are sure will be able to add in many more business types, one of which may be your own business category !!

Now with all that has been discussed; when looking at any possible solution for providing accessible appointment bookings, meeting verification as well as payment reminders – such system should at first be accessible via the cloud and from any device and for sure must be fully mobile compatible.

Appointment & Booking Verification

In the first instance the business seeks to agree with the client to actually verify the appointment, this process involves obtaining contact details from the client. With the NowRemind.com appointment reminder system the options include Browser Notifications, Email Address Details as well as SMS Text Messages [via the mobile phone number of course].

The option then is open for the company to say send a gently booking reminder directly to the client through the contact digital marketing channel of choice. The two way communications functionality of this particular service offering gives the client the ability to send messages directly back to the company in question. If an appointment cannot be made, then the company can reschedule, and importantly reallocate staff to other tasks.

Payment Reminders

Hand in hand with lead generation and keeping a high customer satisfaction ratio is that of ensuring revenue flow stays constant through the actioning and fulfillment of invoices. There are of course wide and varied reasons why customers may not pay an invoice but whatever the case the ability at the touch of a button to inform them that payments are due when looked at from an overall business perspective with multiple clients, can lead to a certain percentage of invoices being paid that if they were not could have lead to serious consequences for the business and its operations.

Now being able to send gentle online payment reminders through the same system that the appointments were made provides the business running operations with an easy and convenient tool through which to maintain steady revenue flows.

Direct Digital Marketing

Again, because we are able to communicate directly to the customer via email, browser notifications or SMS text messages utilising the very same system that was used to verify meetings, bookings and appointments in the first place. The barrier to customers actually opening marketing communications and acting on them is much lower than it would have been [e.g. based on a potential client receiving a cold email promotion].

Careful and strategic use of the NowRemind.com system can be seen with businesses incorporating how these digital direct marketing communications options will be factored into the top level business strategies. Simple browser notifications can be used to lead customers to various special offers and promotions for products and services – offers which can be reserved for those preferred repeat customers

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NowRemind is the Complete Appointments Verification, Payments Reminders & Direct Marketing Service Offering which can be viewed as being easy to operate and the most effective way for business owners and customers alike to manage their local parcel and goods delivery operations without the necessity of having to invest thousands in $US, GBPs or Euros in some of the rather expensive logistics software that is seen to be available within the marketplace .

Now with the ongoing trend in individuals purchasing goods and services on the internet for home deliveries leads onto the delivery companies having to rely on people being at their places of residence in order to fulfill the deliveries. For completion the companies need to know that recipients will be at home to take in the deliveries and the use of the mobile phone as a tool for notifying clients regarding deliveries can be the main link within the deliver business that can take things up to the next level within the business in terms of on time deliveries direct to customers in line with the actual customer satisfaction ratings.

COMPANY

ABOUT [Capid Houser]

We develop Software As A Service [Saas] applications for customers [such as MarketingFoodAndDrink.com & AutoShowcasing.com] in different marketing sectors in addition to our ongoing Social Media & Search Engine Marketing strategy development & Execution.

‌  81 Stokes Croft, Bristol, BS1 8QY, UK

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Driving instructors in this busy faced word need to make use of an effective Appointment Scheduling Software that has been Built to Maximise Bookings & Drive Efficiency within their driving schools. With each day being defined by scheduled bookings and appointments, if the situation arises where the driving instructor arrives at a home in order to fulfill a driving lesson and the student driver has forgotten to inform that they are not able to make the lesson; then this will results in lost revenue but more importantly the instructors time could have been rescheduled and therefore making full use of the working day’s time.

We would propose that the driving instructor makes use of the NowRemind.com system software and SaaS platform in order to send reminder to each pupil the day before or even say four hours before each lesson. Now with the two way communications features and functionality that the system brings to business operations – if the driving pupil is not able to make the lesson for whatever reason, the driving school can be informed in a timely manner. Of course this will allow for time reallocation as mentioned above but there is also a customer satisfaction aspect to these customer/client to business communications.

Now the customer’s feeling of care that the business has for them is raised, if the customer forgot to inform that they would not have been able to make the lesson then these reminder will assist with any charges that would have been incurred. The likelihood of referrals may well increase and the combination of satisfied customers and consistent revenue generation make for a well functioning business.

COMPANY

ABOUT [Capid Houser]

We develop Software As A Service [Saas] applications for customers [such as MarketingFoodAndDrink.com & AutoShowcasing.com] in different marketing sectors in addition to our ongoing Social Media & Search Engine Marketing strategy development & Execution.

‌  81 Stokes Croft, Bristol, BS1 8QY, UK

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© 2018 Capid Houser - Full Service Digital Marketing Agency. All Rights Reserved

The petcare industry in general generates many Billions of $US [& GBP] annually as we see that the care of animals has a high level of importance to us humans. With that said we see that veterinary surgeons and similiar organisations are in high demand with many appointments for vets to attend to pets at the surgeries during the course of any day. It is with the general course of events that take place in everyday life comes into play and it is unfortunate that at times clients forget to turn up for appointments. This is where the use of veterinary practice management software is needed as we continue to live in this technologically advanced world, in the first instance the ability to simply remind the client of the appointment will in many cases enable any veterinary surgery to at least reschedule the time of any individual vet once they become aware that a client may not be available to make an appointment. Then other clients that were available may be called and scheduled in and with the effective use of the time of the staff seen to have a direct impact on revenue generation.

With the campaigns based customer communication options built into the NowRemind.com platform, vets and pet care organisations will be able to in the first instance get the client to verify their appointment at the time of booking either in person or over the phone. The best course of action is to do so by taking the mobile phone number of the client and via the Appointment Scheduling Software the client’s booking can be verified, this will provide the pet care business to remind the client of the animal’s appointment [maybe in the morning] in order to ensure that all time slots will be utilised.

Petcare veterinary hospitals just like any other business have to generate revenue as well as consider the lifetime value of clients in order to sustain a fully functioning and thriving company; booking in a client in order to take care of the pets should be viewed as the first step in building a healthy clients/company relationship; and with the appointment verification functionality that NowRemind.com gives to all of the petcare organisations out there; it can well be viewed at the perfect Online Appointment Scheduler for Pet Services.

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